Mathew Luker is a seasoned professional currently serving as Process Excellence Senior Leader at Zopa Bank since June 2023. Prior to this role, Mathew spent nearly 16 years at Nationwide Building Society, holding various positions including Senior Manager for Mapping & Continuous Improvement, Delivery Lead, Process Service Delivery Manager, Change Manager, Implementation Manager, Business Analyst, and Senior Advisor. Mathew's expertise spans process ownership, continuous improvement, project delivery, and risk management, with a strong focus on aligning resources to meet strategic outcomes and delivering effective solutions. Educationally, Mathew has a background from Swindon New College and Kingsdown School.
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