Waseem Ali is an experienced service operations professional with a strong background in the consumer durable industry. Currently serving as a Senior Executive in Service Operations at Zopper, they oversee the operations of 10 service partners in North India and manage key performance indicators to enhance customer satisfaction. Previously, Waseem held roles at Tata Croma, Whirlpool Corporation, and Voltas Limited, where they were committed to resolving customer issues and optimizing service processes. Waseem holds a Bachelor of Science degree from Dr. Bhim Rao Ambedkar University in Agra.
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