Caroline Smith, MBA, currently serves as the Strategy Insights & Planning Manager at ZS since September 2025. Prior to this role, Caroline held several positions at Charter Research from September 2021 to August 2025, including Vice President of Client Services and Senior Director of Client Services. Caroline's experience also includes roles as a Strategy Insights & Planning Consultant at ZS and a Strategy and Consulting MBA Summer Associate at Pfizer. Earlier in Caroline's career, significant experience was gained at Compass Research - Bioclinica Research Network, where responsibilities included Research Manager and Clinical Operations Coordinator. Caroline holds an MBA from the University of Florida - Warrington College of Business and a Bachelor of Arts in Political Science from the University of Florida.
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