Joydeep Sinha is an accomplished technology executive with nearly 18 years of experience in leading global IT strategy, digital transformation, and service delivery across complex enterprise environments. Currently, Joydeep specializes in AI-driven End User Services and service optimization, focusing on innovation and operational excellence. With a strong background in building Global Capability Centers and Offshore Delivery Centers, Joydeep has worked extensively with leaders across the Americas, Europe, and East Asia, demonstrating a nuanced understanding of global business dynamics. Earlier experience includes roles at ADP and Dell, where Joydeep managed IT operations and built a solid foundation in support management and people leadership. Joydeep holds an MCA in Computer Science from the Institute of Management Studies & Information Technology, Maharashtra, and is a certified PRINCE2 Practitioner and ITIL-Service Operations professional.
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