Vinod Kumar is a Senior Software Engineer at ZS, working since September 2021, with a focus on the medical domain and the ZAIDYN™ AI-powered cloud-native platform. Responsibilities include learning customer preferences for both digital and in-person interactions, orchestrating customer journeys, and utilizing AI to enhance customer engagement and support field representatives. Prior to ZS, Vinod served as a System Engineer at Infosys from November 2019 to September 2021, where contributions were made to projects for Citi Bank. Vinod Kumar holds a Bachelor of Technology degree in Civil Engineering from JNTU Anantapur, earned between June 2014 and June 2018.
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