David Pacheco is a Senior Cloud Security Engineer L3 currently working at Zscaler. Previously, David served as a Windows Network Engineer L3 at Microsoft, where they were responsible for troubleshooting complex network systems. Prior to that, David worked as a Voice Network Engineer L2 at Sykes Costa Rica, providing technical support for Cisco's collaboration solutions. David began their career as a Customer Service Specialist at Amazon and holds a degree in Cisco Routing & Switching from Universidad de Costa Rica.
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