Joe Horowitz

Joe Horowitz is a seasoned professional with extensive experience in customer success and project management. Currently serving as Principal Customer Success Manager at Zscaler since December 2020, Joe previously held the role of Sr. Customer Success Manager at Virtana, where responsibilities included managing customer health and driving value realization. Joe's earlier roles at Virtana also encompassed Sr. Service Delivery Manager for public and private sectors, overseeing AIOPs solution delivery. At Cisco Systems, Joe contributed significantly as Program Manager for Global Business Process Management and IT Operations, focusing on enterprise application projects and release management. Joe began a career at Inquira Inc. as Sr. Project Manager, managing project activities for Intelligent Search Solutions and fostering upsell opportunities.