Leah Travers is a seasoned professional with over 10 years of experience in B2B SaaS, specializing in customer success and revenue operations. Currently serving as a Principal Customer Success Portfolio Manager at Zscaler, they leverage expertise in Gainsight and Salesforce to drive significant retention and revenue growth. Prior roles include Senior Manager of Customer Strategy at Payscale, where they led post-sale transformation and achieved a $1.1M uplift in annual recurring revenue. Leah holds a Bachelor’s Degree in Business Administration and Management from McGill University.
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