Mehak Arora

Mehak Arora is a seasoned finance professional with extensive experience in customer service and accounting. At ICICI Bank, Mehak served as a Senior Customer Service Officer from August 2015 to September 2016, enhancing customer satisfaction by assisting over 200 clients and achieving 100% accuracy in transaction processing. Transitioning to Zscaler in January 2025, Mehak held various roles including Senior Accountant and Assistant Manager US GAAP, where improvements in month-end close processes increased efficiency by 45-50% and reduced accounting errors by 80%. Additional roles included Executive Accountant and Sr. General Ledger Executive, focusing on compliance and process optimization. Mehak's academic background includes an MBA from University Canada West (2023-2024) and a Bachelor of Commerce from Panjab University, Chandigarh (2010-2013).