Michael Cosyn is an experienced technical professional currently serving as a Technical Account Manager at Zscaler since March 2019. Previously, Michael worked for Juniper Networks from May 2005 to January 2019 as a Technical Support Engineer Staff, providing critical support for various networking products while ensuring high customer satisfaction. Earlier roles include Sales Engineer at Pivia, Inc. in 2004, Technical Marketing Engineer and Escalation Support Engineer at Cisco from 1996 to 2003, and Technical Support Engineer at Firefox from 1993 to 1995. Michael's foundational experience began as a Field Repair Technician at Ultraserv, Inc. and as a Jr. Systems Administrator at Valence Technology. Michael holds a degree from San José State University and has additional education from West Valley College.
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