Michael Pike has extensive experience in customer success and technical account management within the technology sector, currently serving as a Senior Customer Success Manager and Senior Technical Account Manager at Zscaler since July 2018. Michael demonstrates expertise in addressing customer technical goals through product discussions and strategic relationship building. Prior to Zscaler, Michael held multiple roles at Juniper Networks, including Advanced Services Consulting Senior Manager, where management of $5+ million in annual service revenue was achieved, and Advanced Services Consulting Manager, with a focus on advanced technical services. Additional experience includes technical support roles at NetScreen Technologies and Redback Networks, as well as early career positions at AT&T and the United States Air Force. Michael's strong technical proficiency encompasses a variety of network and security technologies, contributing significantly to customer success and operational efficiencies throughout a career spanning over two decades.
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