Thomas Tobler

Thomas Tobler is an experienced professional in technical account management and customer support, currently serving as the Manager of Technical Account Management at Zscaler since August 2022. Prior to this role, Thomas held the position of Customer Support Manager at Cloudflare in 2021. Thomas's extensive background at IBM from 2004 to 2019 includes various leadership roles such as Cloud Support Business Growth Leader for IaaS and PaaS, where responsibilities encompassed offering management, pricing, and sales enablement. Additionally, Thomas led teams of Technical Account Managers across multiple regions, focusing on client success in deploying IBM cloud platforms, and created global teams to enhance private cloud integration. Thomas began a technical support career as Team Lead and Support Manager for the WebSphere Application Server, emphasizing customer satisfaction and process optimization. Thomas holds a Bachelor's degree in Management Information Systems from the University of South Florida.