Marc Bode is an experienced IT Service & Delivery Lead with over 15 years in various sectors, including Telecommunications, Finance, Retail, and Healthcare. They currently serve as a Lead Service Manager at Zühlke Group, focusing on service quality and operational transformation, while also standardizing ITIL-aligned processes. Prior to this role, Marc held positions at Sonae MC, Farfetch, Noesis, and ALERT Life Sciences Computing, where they demonstrated expertise in service operations, project management, and agile methodologies. Marc's commitment to continuous improvement and client success is evident through their leadership in managing integration platforms and digital transformation initiatives.
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