Jyoti Sinha is a seasoned technology professional with extensive experience in application support, currently serving as a Principal Application Support Engineer at Zuora since March 2018. Previously, Jyoti held the role of Senior Application Support Engineer at Zuora, where responsibilities included leading the resolution of critical issues and managing the UK Support team. Jyoti's career at Zuora began in November 2015 as an Application Support Engineer, acting as the primary contact for customer inquiries. Prior to Zuora, Jyoti worked at Tech Mahindra from October 2007 to November 2015 in various roles, including Module Lead for Openreach/Wholesale Billing Support and as part of the technical infrastructure team. Jyoti holds a Bachelor of Technology in Computer Science and Engineering from Durgapur Institute of Advanced Technology and Management, earned between 2003 and 2007.
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