Mike Glover

Senior Client Partner at Zuora

Mike Glover has a diverse work experience spanning over two decades. Mike began their career in 1999 as a Director at Scient, where they served as a project and program manager for the software development and operations of new eBusinesses. Mike also developed corporate standards for project management tools and processes.

In 2001, Mike worked as a Delivery/Project Manager at Pagoo, where they managed client installations of Voice over IP telephone systems and developed a System Integrator/reseller program. Mike later joined siteROCK as a Solution Architect, Sales Support, and Project Manager, where they engaged potential clients, developed innovative solutions, and played a key role in restructuring the company's product and service offerings.

At Quest, from 2002 to 2003, Mike worked as a Technical Consultant, Project Manager, and Sales professional. Mike focused on professional service sales, pricing, and proposals, with expertise in network design, security, application development, and compliance. Mike also contributed to defining support models, architecture, and pricing for new business development.

From 2003 to 2007, Mike worked as a Program Management Consultant at Wells Fargo. Mike'sresponsibilities included defining and estimating projects, creating project teams, providing management guidance, and reporting progress on various IT projects, ranging from network to financial applications.

Mike then joined Harrah's (Caesars) Entertainment as a Program Management Consultant, where they managed infrastructure integration and application development/migration for a large-scale merger/acquisition project. Mike developed budget estimates, high-level plans, and justified capital and operational budgets.

Mike worked at Wells Fargo again as a Project Management Consultant in 2007, focusing on infrastructure and application changes for customer-facing and internal functions. Mike developed project plans, cost estimates, and release plans while ensuring high-quality releases and system availability.

From 2008 to 2013, Mike served as a Program Manager at Verizon Business, leading multiple IT programs, including the migration of clinical and non-clinical applications, deployment of a complex Clinical Data Repository/Medical Record prototype, and related projects interfacing with senior management.

In their most recent role as a Senior Project and Program Consultant at Cerner Corporation from 2013 to 2017, Mike implemented and operated the Cerner Millennium electronic Health Record System for a custody system in California. Mike focused on requirements, design, implementation, testing, and support of interfaces to outside health agencies and data warehousing of legacy medical information.

Since 2017, Mike has been working at Zuora as a Senior Client Partner, leading teams to implement Zuora's SaaS applications and helping customers build successful subscription-based businesses. Mike also leads the Global PMO to improve and scale delivery of subscription business implementations.

Overall, Mike Glover's work experience showcases their expertise in project and program management, IT strategy, and consulting across various industries, including healthcare, finance, and technology.

Mike Glover's education history includes earning a high school diploma from Oak Park River Forest High School in Illinois in 1985. Mike then went on to study at the Illinois Institute of Technology, where they obtained a Bachelor of Science in Electrical Engineering (BSEE) from 1981 to 1985, focusing on electrical engineering, communications, and computers.

In addition to their formal education, Mike Glover has also obtained various certifications. Mike earned an ITIL Intermediate (RCV) certification from APM Group in May 2013, as well as an ITIL Intermediate (SOA) certification from APM Group Limited in February 2013. Mike also holds an ITIL Foundation v3 certification from APM Group Limited, the official accreditor for ITIL. Furthermore, Mike Glover has obtained a Project Management Professional (PMP) certification from PMI. The specific months and years they obtained the ITIL Foundation v3 certification and PMP certification are not provided.

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