Renuka M. has over 16 years of IT experience, with a focus on customer success and delivery management. Renuka currently holds the position of Principle, Partner Delivery Success Manager at Zuora, where they utilize their expertise in pre-sales, customer and partner facing roles to drive success and value outcomes for customers and partners. Renuka is skilled at building effective strategies and establishing strong relationships with customers, partners, and the company. Prior to their current role, they worked as a Strategic Customer Success Manager at Alteryx from February 2022 to June 2023. Before that, they were a Senior Customer Success Manager at Trifacta from October 2020 to January 2022. Renuka also has experience at Informatica, where they held various roles including Principal Customer Success Manager, Principal Solution Consultant, and Senior Technical Consultant from January 2018 to October 2020. Renuka began their career as an IT Analyst at Tata Consultancy Services from July 2005 to February 2011, and also worked as a Software Developer at Prism Cybersoft Private Limited from September 2004 to July 2005.
Renuka M. completed their Bachelor's degree in Computer Science from Visvesvaraya Technological University, where they attended from 1999 to 2003. Apart from their formal education, they have obtained several additional certifications. In 2019, Renuka earned certifications in "Body Language for Leaders," "Design Thinking: Customer Experience," "Improving Your Listening Skills," and "Lead Like a Boss" from LinkedIn. In 2020, they completed the "Time Management: Working from Home" certification from LinkedIn. Furthermore, Renuka acquired the "Trifacta Data Ranger" certification from Trifacta in 2021. More recently, in 2023, they earned certifications in "Alteryx Designer Core Certification" from Alteryx and "Associate Cloud Engineer" from Google Cloud.
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