Taylor Wilson

Senior Manager, Customer Solution Engineering at Zuora

Taylor Wilson has a diverse work experience spanning various roles and companies.

From 2011 to 2014, Taylor worked at Capgemini as a Consultant and then as a Senior Consultant. In these roles, they likely provided consulting services to clients.

In 2014, Taylor joined emnos as a Consultant where they worked with American Express to launch Plenti, which was the U.S.'s first multi-retailer loyalty program.

From 2016 to 2017, Taylor continued to work at emnos as a Senior Consultant.

In 2017, Taylor transitioned to Eversight and took on the role of a Solutions Consultant. They partnered with Sales VPs and Directors to drive the sales pipeline by serving as the technical expert in prospect conversations. They also owned the discovery, software demonstration, and business case development processes throughout the deal lifecycle.

Within Eversight, Taylor also held the position of a Senior Customer Success Manager from 2018 to 2020. They managed partnerships with multi-billion dollar CPG customers, oversaw onboarding, training, and client adoption strategy, and handled executive stakeholder management and renewal/expansion. They also managed a team of associates in a client delivery and people management capacity.

Taylor's most recent role is at Zuora, starting in 2020. They began as a Senior Customer Success Manager before being promoted to Manager, Customer Success, Strategic Accounts in February 2022. The specific responsibilities and job scope of this role are not provided in the given information.

Taylor Wilson attended Hinsdale Central High School from 2003 to 2007. Following high school, they enrolled in Vanderbilt University and graduated with a Bachelor of Arts (BA) degree in 2011.

Links

Timeline

  • Senior Manager, Customer Solution Engineering

    June 1, 2024 - present

  • Senior Manager, Customer Success, Strategic Accounts

    November 1, 2023

  • Manager Customer Success Strategic Accounts

    February, 2022

  • Senior Customer Success Manager

    October, 2020