Jailson Mendes is a Senior Product Designer with over 6 years of experience, currently leading end-to-end design initiatives at Zup Innovation, focusing on conversational data analysis and supporting machine learning structures for Itaú's chatbots. They have previously worked as a Product Designer at AEVO and held roles in multimedia design, including Motion Graphic Designer and Videomaker at Clandestino Lab. Jailson's educational background includes a degree in Music from Universidade Federal do Espírito Santo and various certifications in UX and Product Design. Passionate about leveraging design as a problem-solving tool, they aim to integrate user needs with business objectives for long-term success.
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