Lauro Cintra is a Transformation Lead at Zup Innovation with 15 years of experience in IT, specializing in project management, governance, and operations for large clients in Telecom, Insurance, and Banking sectors. They have led diverse teams while advocating for empathy and cooperation, emphasizing agile processes to drive transformation. Their past roles include leadership positions at Net4biz, everis, and Bernal Software, where they contributed to CMMI certification efforts. Lauro holds a Bachelor's degree in Computer Engineering from the Universidade do Estado de Minas Gerais.
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