Markus Matos

Markus Matos is an accomplished professional with extensive experience in product and engineering management, currently serving as Engineering Manager and Group Product Manager at Zup Innovation since December 2020, focusing on the business channels of Banco Itaú and leading a team of approximately 100 members. Previous roles include Product Manager and Transformation Lead at Zup Innovation, where significant contributions were made to the modernization of customer relationship channels. Markus also has a background in product management at CENTAURO, driving digital initiatives for physical store customers and managing customer experience and operations projects. Markus holds multiple degrees, including a specialization in Organizational Psychology and People Management, a specialization in Financial Business Management, and a Bachelor's degree in Administration, complemented by an MBA from USP/Esalq.