Sergio Ivanagava is an experienced Product and UX Designer currently working at Zup Innovation since December 2023. Prior roles include UX Designer at Grupo The Best from April to December 2023 and Trimble Transportation LATAM from September 2020 to February 2023. In these positions, Sergio has focused on UX research, identifying new products and business opportunities, conducting workshops utilizing Design Thinking principles, and defining project requirements alongside Product Owners. Previous experience includes a UX Designer role at AcessoDigital from May 2018 to April 2020 and technical support roles at Arkivus/ACESSO from November 2015 to May 2018. Sergio holds a Bachelor's degree in Technology in Analysis and Development of Systems from Instituto Federal do Paraná and a degree in Computer Science from UniFil - Centro Universitário Filadélfia.
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