Shiv Kumar is a Software Engineer with experience at Zupee since August 2025, where responsibilities include redesigning the refund flow using bulk async APIs and enhancing the Helpdesk Chatbot to improve reliability and performance. Previously, at X.Arterian from July 2024 to July 2025, Shiv built a scalable backend for multiplayer chess, incorporating real-time matchmaking and move validation across multiple microservices, while also optimizing APIs to significantly enhance game history response time. Shiv holds a Bachelor of Technology in Electrical Engineering from Netaji Subhas Institute of Technology, completed in 2024, and has completed 12th grade with an 80.2 score at Heera Lal Public School.
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