Rikin Soni is an experienced professional in infrastructure, site reliability engineering (SRE), and ITIL process consulting, with significant expertise gained from various roles since 2010. Currently serving as Lead Manager - SRE at Zycus since November 2017, Rikin also held the position of Senior Manager-SaaS Infrastructure and Process, focusing on infrastructure management and release operations. Previous positions include Manager-ITIL Change and Process Consulting at Zycus, Change Management Specialist at DXC Technology, and ITIL Service Transition Process Manager at Travelex. Rikin began a career in consulting and process management at Atos India and Cognizant Technology Solutions. Rikin holds a Bachelor of Science degree in Information Technology from Mumbai University, completed in 2009.
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