Vinaya John Tharakan

Vinaya John Tharakan is a skilled Technical Account Manager at Zycus since April 2023, with prior experience as a Customer Success Specialist at LeadSquared from March 2022 to March 2023, and as a Manager at Naukri.com from March 2017 to March 2022. At Naukri.com, responsibilities included managing over 100 Named and Enterprise Accounts, reducing churn rates, enhancing customer retention, and developing long-term client partnerships at the CXO level, specializing in SAAS and cloud product consulting. A background in direct sales and client servicing is supported by experience as a Deputy Manager, Assistant Manager, and Senior Executive, handling the entire sales cycle. Education includes a PGPM MBA in Marketing from Vanguard Business School and a Bachelor of Commerce in Accounting and Taxation from Mar Ivanios College. An early career stage featured an internship at Feedback Business Consulting Services Pvt Ltd focusing on market research.