Christopher Rake

Christopher Rake is a seasoned professional in customer support operations, currently serving as Senior Operations Manager at Zynga since March 2019, with a history of progressive roles including Operations Manager and Lead Player Support Manager. Prior experience includes Associate Director of Customer Support at NEXON M, where responsibilities involved directing customer support initiatives, collaborating with executive leadership, and establishing quality control programs. Rake's earlier tenure at Blizzard Entertainment included roles from Senior Customer Service Representative to Customer Support Representative, focusing on performance coaching and team leadership within a large SaaS environment. Rake's career began at Barnes & Noble as a bookseller, fostering foundational leadership and customer engagement skills. Christopher Rake holds an Associate of Arts degree in Humanities from Tarrant County College.