Rosalind Fields possesses extensive experience in customer success and client account management, currently serving as a Customer Success Manager at Zywave since August 2021. Previously, Rosalind held the position of Director of Client Account Management at Protos Security, where efforts focused on building rapport with clients and addressing inquiries to enhance customer satisfaction. Prior roles include Training and Support Specialist at American National University, providing assistance across twenty-nine campuses on financial and compliance issues, and Area Manager at Advance America, responsible for revenue goals, employee training, and compliance audits. Rosalind earned a Bachelor's degree in Accounting from National College in 2002.
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