Tracy F. has extensive experience in customer and client success management, currently serving as a Customer Success Manager at Zywave since September 2021. Previously, Tracy worked as a Client Success Manager at TPx Communications and held various roles at Centurylink, including Client Support Manager II, where responsibilities included managing accounts generating over 2.5 million dollars in monthly revenue. Tracy's early career at Sprint involved roles such as Inside Sales Coordinator and Project Manager, focusing on order processing and onboarding for sales teams. Tracy holds a Bachelor's degree in Psychology and a BS in Industrial and Organizational Psychology from Bowie State University.
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