Zywave

Emre Tekoglu is an award-winning Vice President of Customer Experience at Zywave, where they lead global omni-channel customer support and drive a proactive customer experience strategy powered by AI and analytics. With over 20 years of experience in B2B SaaS and enterprise software, Emre has held various roles, including Director of Technical Support at CentralSquare Technologies and Sr. Manager at Salesforce, consistently achieving high customer satisfaction and significant operational improvements. Emre's contributions to customer operations have earned multiple Stevie Awards and a reputation for fostering collaboration and innovation within teams. Emre holds a Master of Business Administration and a Bachelor of Science in Business Administration from California State University, Chico.

Org chart

Teams

Marketing and Customer Experience

Offices