Cosimo Trapani

Director Of Customer Experience And Customer Service Operations at 1-800-FLOWERS.COM

Cosimo Trapani is currently the Director of Customer Experience and Customer Service Operations at 1-800-FLOWERS.COM, INC. Prior to this role, Cosimo served as the Director of Workforce Management at Bed Bath & Beyond. With a background in operations and consultant roles, Cosimo has extensive experience in maintaining high standards in service center operations. Cosimo holds a degree from Boston College.

Links

Org chart

Manager

Yogeshwar Narine

Senior Vice President Customer Care Operations

Peers

Bibi Brown

Director Customer Experience

Gina Cappo

Director Service Center Operations & Customer Experience

Julie Kaufman

Director Of Customer Service

Reports

Faria Iqbal

Manager Of Customer Experience, Social Media

Timeline

Director Of Customer Experience And Customer Service Operations
August, 2020 - present
Director Service Center Operations
2007

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