Latoya Maddox

Carrier Sales Representative at 10 Roads Express

LaToya Maddox is an accomplished professional with extensive experience in sales, operations, and customer service within the logistics and finance sectors. Currently serving as a Carrier Sales Representative at 10 Roads Express since September 2023, LaToya has successfully led sales and account acquisition projects, achieving a 20% increase in new business through data-driven strategies. Previously, as Operations Manager at NDC LOGISTICS, LaToya managed logistics projects and implemented process improvements that enhanced team efficiency and reduced service delays by 30%. Earlier experience includes a role as Retail Supervisor at Compass Group USA, where LaToya improved customer experience and reduced client escalations, as well as serving as an Account Executive/Loan Officer at Illinois Mortgage Finance Corp, focusing on effective communication and loan tracking. LaToya has pursued relevant education through CourseCareers and holds a Certificate in Pharmacy Technician/Assistant from Prairie State College, along with an Associate of Science in Medical/Clinical Assistant from Robert Morris University - Illinois.

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