10 Roads Express
LaToya Maddox is an accomplished professional with extensive experience in sales, operations, and customer service within the logistics and finance sectors. Currently serving as a Carrier Sales Representative at 10 Roads Express since September 2023, LaToya has successfully led sales and account acquisition projects, achieving a 20% increase in new business through data-driven strategies. Previously, as Operations Manager at NDC LOGISTICS, LaToya managed logistics projects and implemented process improvements that enhanced team efficiency and reduced service delays by 30%. Earlier experience includes a role as Retail Supervisor at Compass Group USA, where LaToya improved customer experience and reduced client escalations, as well as serving as an Account Executive/Loan Officer at Illinois Mortgage Finance Corp, focusing on effective communication and loan tracking. LaToya has pursued relevant education through CourseCareers and holds a Certificate in Pharmacy Technician/Assistant from Prairie State College, along with an Associate of Science in Medical/Clinical Assistant from Robert Morris University - Illinois.
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