Janet Manchester

Janet Manchester is a seasoned professional with over 15 years of experience in Wholesale Operations and Customer Service Management. Currently serving as Wholesale Operations Manager at 111SKIN since June 2021, Janet previously held the position of Head of Operations & Office Management at Salt-Water UK & Europe from September 2019 to June 2021. Janet's expertise includes global wholesale customer service management, having overseen a department for Ben Sherman that catered to over 750 customers across multiple territories. With a strong focus on key account management and operational excellence, Janet has consistently demonstrated leadership and a hands-on approach, delivering results in both team empowerment and departmental performance. Past roles also include Customer Services Manager at Fashion Box SpA and Elanmain T/A Options, where Janet honed professional service skills and attention to detail.