Bernhard Zwerink

Bernhard Zwerink is an experienced Application Management Services (AMS) Director at 12Guide since August 2025, with a prior tenure at Infor from June 2011 to August 2025 in various service delivery management roles. Zwerink has expertise in service level management, contract oversight, and process improvement within cloud managed services. Previous positions include Business Process Manager at Urenco, Service Manager at CSC, and Product Manager at Nederlandse Spoorwegen, where responsibilities included contract management, financial oversight, and client negotiations. Early career experience involves project management at NXP Semiconductors and service management roles at Getronics PinkRoccade and Call2. Zwerink co-founded Ritzen Koeriers and holds an education from the University of Twente.