Jenelle Ketcham is an experienced professional in direct response marketing with over 13 years at Namebank, an Agora company. Currently serving as Customer Retention Manager and previously as Retention and List Services Manager at 14 West since November 2016, Jenelle received the 2017 Greatest Display of Leadership Award. Prior to this role, Jenelle held positions at Namebank International, including List Service Manager and Account Executive, where responsibilities encompassed strategic project management and customer service for direct marketing campaigns. Jenelle holds a Master Certification in Visual Communications from The Johns Hopkins University and a Bachelor of Science in Sports Management from Wesley College, Delaware.
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