Erin Bruce

Erin Bruce has a diverse work experience spanning various roles and industries. Erin is currently working as a Program Manager at 1440, a position they started in October 2021. Prior to this, Erin worked as the Director of Customer Support and Onboarding - Reputation Studio at 1440 from April 2021 to October 2021. Erin also had the role of Customer Service Engineer at 1440 from October 2020 to April 2021.

Before joining 1440, Erin worked at Salesforce from 2012 to 2020. Erin held several roles during their time at Salesforce, including Senior Signature Success Engineer (Tier 2) from December 2019 to August 2020, Success Agent Senior (Tier 2) from February 2019 to December 2019, Success Agent (Tier 2) from August 2015 to January 2019, and Premier Support Analyst from May 2012 to August 2015. In these positions, Erin provided support and assistance to customers using Social Studio and handled product information, troubleshooting customer issues, and implementation questions.

Prior to their work at Salesforce, Erin had a brief experience working at Capital Winter Club as a Bartender from September 2011 to September 2012, and as an Office Assistant from June 2011 to September 2011. Erin also worked at Fredericton Tourism as a Promotions Assistant from May 2010 to September 2010.

Overall, Erin Bruce has a strong background in customer support, technical assistance, and project management.

Erin Bruce completed their education at the University of New Brunswick from 2009 to 2013, earning a Bachelor of Business Administration (BBA) degree with a focus on Accounting. Prior to their university education, they attended St. Stephen High School from 2005 to 2009, although no specific degree or field of study is mentioned. In addition to their formal education, Erin also obtained additional certifications from Salesforce. In April 2016, they became a Marketing Cloud Social Specialist and in March 2016, they obtained the certification of Marketing Cloud Email Specialist.