Susan Fernandes

Susan Fernandes has a background in the banking and fintech industry, with experience in dispute resolution, card scheme operations, and payment services. Susan currently holds the position of Unit Manager at 1LINK (Pvt) Limited, where Susan oversees the SDRS and FTDH units. Prior to this, Susan has worked at Keenu and various other banks, gaining experience in areas such as Visa disputes, settlement, and merchant acquiring. Susan's educational background includes graduation in Business/Commerce from St. Patrick's College.