Ebru Karadag

Ebru Karadag is a seasoned technical support professional with extensive experience in customer experience and technical resolution across multiple companies in the technology sector. Currently serving as a Senior CX Technical Representative at 1Password since May 2024, Ebru delivers empathetic support and addresses complex technical issues involving CLI, SSO, SCIM, and other integrations. Previous roles include Technical Support Engineer at Snyk, Technical Support Specialist at Vidyard, Support Specialist at Influitive, and various technical positions at ZCOM Systems Group Inc., including Configuration Specialist and QA Developer. Ebru has a strong foundation in software testing, business analysis, and application development, having obtained a Bachelor's Degree in Computer Science from Ryerson University.