Sid Sengupta

Sid Sengupta is an experienced professional in customer success, transformation, and program management, currently serving as Director of Customer Success and Director of Transformation Practice at [24]7.ai since October 2021. Previous roles include Program Director at Finastra, where Sid led the transformation of the Customer Support organization, and Senior Program Manager at BMO Financial Group, driving the Agile adoption across the enterprise. Additional experience encompasses project management roles in organizations such as Scotiabank, PriceMetrix (part of McKinsey & Company), Ontario Teachers' Pension Plan, Macquarie Group, and TD. Sid holds a B.Math in Mathematics and an Honours B.A. in Economics - Public Policy from the University of Waterloo, along with additional training in Pragmatic Marketing.