Khaled al-Sala

Khaled Al-Sala is an experienced IT professional specializing in IT operations and service management, currently serving as IT Operation Manager and ITSM Consultant at 2P Perfect Presentation since December 2022. Previous roles include General Manager at M2Consultation, where expertise in ITIL V3 consultation, ITSM (ISO 20000), and ISMS (ISO 27001) systems building was demonstrated. Khaled has also worked as an ITSM and ISMS Consultant and Trainer for a confidential company, as well as ITSM Manager Consultant for Alriyadh Municipality. Experience includes senior roles as an Information Security Consultant at IT Security C&T, Quality and Compliance Officer at Qatar Steel Company, and IT Service Manager at Electronic Health Solutions. Khaled has a Bachelor’s Degree in IT from Al-Nileen and a community college degree in Telecommunications Engineering from Telecommunication College, with a strong background in developing IT service management processes and implementing ITIL best practices across various organizations.