Bhekimpilo Mncube

Bhekimpilo Mncube is currently serving as a Graduate Assistant in Finance at the University of the Western Cape, focusing on lesson planning, marking, assignment design, and tutorial administration since January 2023. Additionally, Bhekimpilo has been working as an Enrolment Advisor at 2U since June 2022, and previously provided customer service as a Customer Service Agent at the University of the Western Cape from January 2019 to December 2021, emphasizing a customer-centric approach in assisting alumni and prospective students. Prior experience includes a role as a Technical Support Consultant at Well of Wisdom Consulting, where technical issues were troubleshooted, and as a Customer Service Associate at TFG, where effective customer service and KPI analysis were prioritized. Bhekimpilo holds a Postgraduate Degree in Business Administration and a Bachelor of Commerce in Computer and Information Systems Security from the University of the Western Cape, and has furthered education through various short courses at Harvard University and the University of Cape Town, with ongoing studies for a Masters in Commerce with a focus on Strategic Management.