Arnold M.

Arnold M. has a diverse work experience in the field of information technology. Arnold started their career as a Computer Lab Assistant at CUNY New York City College of Technology from 2008 to 2010. Afterward, Arnold joined Shark Byte Systems Inc as a Technical Support Engineer, where they provided support to over 250 clients through phone, email, and on-site channels. Arnold also performed networking tasks, Windows/Linux distribution support, and assisted customers with manual database updates. Arnold then worked at MindSet Production as a Computer Hardware Technician, where they performed computer and mobile repairs, updated the store's web inventory, built custom computers and mining rigs, and consulted with customers for projects and repairs. Following this, they joined MSCI Inc. as an End User Support & Data Migration Consultant. In this role, they collaborated with various teams to maintain and troubleshoot PCs and peripherals, supported remote employees, and migrated over 250 users' operating systems. Arnold's most recent position is at Building Service 32BJ Benefit Funds, where they currently hold the role of an Information Security Analyst.

Arnold M. completed their education at CUNY New York City College of Technology. From 2011 to 2013, they pursued an associate degree in Computer and Information Systems Security/Information Assurance. Arnold then graduated with a Bachelor's Degree in Computer Technology/Computer Systems Technology from the same institution, in the period spanning from 2014 to 2018.

In addition to their formal education, Arnold M. obtained several certifications. Arnold completed the "OSINT Essential Training" and "Wireshark: Malware and Forensics" courses at LinkedIn in December 2022. Furthermore, they obtained certifications in "NETWORK SECURITY" and "TCP/IP" from Cybrary in June 2018. Additionally, in December 2015, they completed the "Information Security Basics" course offered by the Texas A&M Engineering Extension Service.