Carlos Cortez

Carlos Cortez started their work experience in 1999 as a Quality Control Engineering Technician at AVX. Carlos then worked at Stream Global Services as a Call Center Operations Supervisor from 2005 until 2013. In 2014, they joined MAXIMUS as a Consumer Services Specialist III and later became a Team Lead. Carlos also served as a Contact Center Supervisor from October 2015 to May 2017. Carlos joined Building Service 32BJ Benefit Funds in 2017 as a Quality Assurance Supervisor and later became a Budget Analyst in March 2019. In their role as Budget Analyst, they were responsible for overseeing departmental budget spending, processing invoices, managing reimbursement requests, and coordinating new hires' paperwork. Carlos continues to work in that role, but the end date is not provided. Overall, Carlos has had a wide range of experience in quality control, call center operations, consumer services, and budget analysis.

Carlos Cortez obtained a Bachelor's degree in Industrial Engineering from Francisco Gavidia University in San Salvador, El Salvador. Carlos attended the university from 2002 to 2007.