Erik Hendin

QA Director, Information Technology at 32BJ Benefit Funds

Erik Hendin has extensive work experience in project management, quality assurance, and information technology. Erik is currently working at Building Service 32BJ Benefit Funds as a Project Manager/QA Director, overseeing the upgrade of their benefits administration system. In this role, they provide leadership to cross-functional teams, manages project execution and change management, and ensures stakeholder engagement.

Prior to their current role, Erik worked at Ogilvy & Mather for almost a decade. During their time there, they held several positions, including QA Manager and QA Lead. As QA Manager, they built and managed a global QA presence, driving test plans and strategies for various applications. Erik also mentored the QA team in writing automated test scripts using Selenium. As QA Lead, Erik managed QA testing processes for a global CMS/Workflow application, delegated test processes, and coordinated bug fixes.

Before joining Ogilvy & Mather, Erik worked as an Interactive Web Developer, handling front-end development for various clients such as American Express, BP, Cisco, and IBM. Erik also built an in-house CMS workflow application and delivered websites, html emails, and flash banner and video development.

Erik's work experience dates back to 1999 when they started as an Interactive Web Developer. Details about this role are not provided.

Erik Hendin attended Drew University, but no specific start or end year for their education at the university is provided. Erik obtained several certifications throughout their career, including the Blockchain Essentials Certificate from Cornell University in July 2022, the LPI Linux Essentials Certification from the Linux Professional Institute in June 2020, and the ITIL Foundation Level certification from PeopleCert in December 2019. Erik also obtained the ISTQB Foundation Level Software Testing Certification from the American Software Testing Qualifications Board in 2011. In addition, they acquired the Project Management Professional (PMP) certification from the Project Management Institute in March 2019, the Amazon Web Services Solutions Architect Associate certification from Amazon Web Services (AWS) in January 2021, the Certified Scrum Product Owner (CSPO) certification from the Scrum Alliance in June 2021, the AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS) in March 2020, and the Certified ScrumMaster (CSM) certification from the Scrum Alliance in June 2019.

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