Andrea P.

Support Agent

Andrea P. is a Support Agent at 360Learning since October 2023, bringing extensive customer experience expertise from previous roles. As a Senior Customer Experience Specialist at Citygo from April 2022 to September 2023, Andrea excelled in problem-solving and data analysis to enhance customer satisfaction. Earlier experience includes positions as a Consultant Assessment at Aon Assessment France, providing training and project management for recruitment processes, and as a Psychologist at France Horizon, offering psychological counseling and facilitating workshops. Andrea also served in support roles at Alkemics, Lengow, and WinComparator Ltd, gaining a solid foundation in user support, product development, and e-commerce. Academic credentials include a Master 2 in Psychology from Università degli Studi Niccolò Cusano and a Master 1 in Ergonomics from Université Paris VIII.

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