Syed Shakaib Ahmed

Syed Shakaib Ahmed has a diverse work experience spanning multiple industries and roles. Syed Shakaib started their career at Fazal Textile as a Quality Checker, where they were responsible for checking and auditing shipments, as well as greeting clients and creating and modifying documents using Microsoft Office. Syed Shakaib then moved on to Sambros Hospital as a Front Desk Representative, where they managed incoming and outgoing calls, coordinated meetings and appointments, and distributed incoming faxes and mails. After that, they joined TradeKey as a Front Desk/Admin Officer, where they managed administrative functions, established internal administrative systems, arranged meals for staff, and organized the reception desk. Syed then worked at 360training.com as a Helpdesk Support Engineer, where they were responsible for administering the Windows Active Directory Network, managing computer systems and servers, supporting DNS, DHCP, VPN, and file servers, managing user accounts and system/network updates, developing training procedures and documentation, performing backups and recovery, and maintaining a broad knowledge of technology. Their most recent role at 360training.com was as an Administration Officer, where they answered incoming calls, provided information to callers and walk-in clients, and assisted in HR audits.

Syed Shakaib Ahmed completed their education in Karachi, Pakistan. From 2002 to 2004, they attended the Board of Secondary Education Karachi, where they pursued a degree in Computer Science. Syed Shakaib then went on to study at the Board of Intermediate Education Karachi from 2004 to 2006, earning their Higher Secondary School Certificate (HSSC) in the field of I.Com.

In addition to their formal education, Syed Shakaib Ahmed has obtained various certifications. In November 2019, they achieved the ITIL Foundation Level certification from AXELOS Global Best Practice. Syed Shakaib also obtained several certifications from 360training.com, including "Managing Information Overload" in July 2013, "Effective Business Writer" and "Ethics & Business Conducts" in March 2015, "Meeting & Delegation Challenge" in June 2015, "Effective and Appropriate E-mail Use" and "Time Management Strategies" in July 2013, and "Email Netiquette" in October 2012.

Furthermore, Syed Shakaib Ahmed obtained an English Language certification from The American Language Centre in February 2008. Syed Shakaib also acquired knowledge in Management Basics and Microsoft Office, although the institutions or exact dates of obtaining these certifications are not provided.