Monica Fisher-Billman

Monica Fisher-Billman, MBA, is a seasoned project manager and quality assurance analyst at 365 Vertical, specializing in international support for Microsoft Dynamics Navision (NAV) and Business Central. With a strong background in ERP support from Nemetschek and experience in data management and analysis at Quaker Maid Meats and Wind-lock Corporation, Monica excels in categorizing and prioritizing support tickets and generating customized reports and dashboards. Prior roles included customer service management at Anytime Fitness and teaching assistance at Sonshine Children's Center. Monica holds a Bachelor of Science in Kinesiology with a business minor from Penn State University and a Master of Business Administration with a focus on project management from Walden University.