3CLogic is a cloud contact center platform that provides cloud-based multichannel communications for service desks and sales organizations.

Call Center

Software

Support Services

Telecommunications

3CLogic

3CLogic's headquarters in Rockville, MD, United States

Denis Seynhaeve

Gomtesh Jain

John Hendon

Kirk Nalley

Gerry Preville

Matt Durkin

Guillaume Seynhaeve

The Software Development Team at 3CLogic is responsible for designing, developing, and maintaining robust cloud-based communication solutions that enhance multichannel interactions for service desks and sales organizations. This team encompasses various roles focused on software engineering, testing, and DevOps practices, ensuring high-quality code delivery, efficient infrastructure management, and seamless integration of new features into the platform. Their collaborative efforts drive innovation and reliability within the company's cloud contact center offerings.

Software Development Team

The Engineering and Technical Roles team at 3CLogic is responsible for designing, developing, and maintaining the company’s cloud contact center platform. This team focuses on ensuring high-quality software through rigorous testing, implementing DevOps practices for efficient deployment, and providing technical support and solutions to enhance customer satisfaction. With a blend of engineering, quality assurance, and technical account management expertise, the team drives innovation and operational excellence in multichannel communications.

Engineering and Technical Roles

The Sales and Account Management team at 3CLogic is responsible for driving revenue growth and maintaining strong relationships with clients. This team works collaboratively to identify and pursue new business opportunities, provide tailored solutions to meet customer needs, and ensure satisfaction through effective account management and technical support. Their expertise in cloud communications enables them to deliver exceptional service to both service desks and sales organizations.

Sales and Account Management

The Product Development Team at 3CLogic is responsible for designing and enhancing the cloud contact center platform to meet the evolving needs of service desks and sales organizations. This collaborative team focuses on gathering user feedback, defining product features, and managing the development lifecycle to ensure a seamless and innovative multichannel communication experience. They work closely with engineering and stakeholders to drive product strategy, feature prioritization, and overall user satisfaction.

Product Development Team

The Project Management team at 3CLogic is responsible for overseeing the planning, execution, and delivery of projects that enhance the functionality and user experience of the cloud contact center platform. They coordinate cross-functional efforts, manage resources, and ensure projects are completed on time and within budget, while aligning with the company's strategic goals in multichannel communications. The team works closely with various stakeholders to maintain clear communication and implement best practices in project management.

Project Management

The Leadership Team at 3CLogic is responsible for setting the strategic direction of the company, driving innovation in the cloud contact center industry, and ensuring operational excellence across all departments. This team collaborates to develop business strategies, enhance product offerings, manage financial performance, and foster alliances, all aimed at delivering exceptional multi-channel communication solutions for service desks and sales organizations.

3CLogic

Org chart

Teams

Software Development Team

Engineering and Technical Roles

Sales and Account Management

Product Development Team

Project Management

Leadership Team

Offices

3CLogic

Org chart

Teams

Software Development Team

Engineering and Technical Roles

Sales and Account Management

Product Development Team

Project Management

Leadership Team

Offices

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