RH

Rachel Hiraoka

Sr. Manager, Product Operations at 3i Members

Rachel Hiraoka has a diverse work experience spanning various roles and industries. Rachel is currently a Senior Manager of Product Operations at 3i Network, a position they have held since February 2023. Prior to this, Rachel worked at AMASS from April 2021 to October 2022, where they served as the Director of Operations & Strategic Initiatives. In this role, they were responsible for launching e-commerce and DTC revenue channels across a portfolio of luxury hospitality brands. Rachel also owned strategic initiatives, executed business projects, implemented KPIs, and improved operational processes for organizational efficiency.

Before their time at AMASS, Rachel worked at Ritual.co from April 2020 to April 2021 as a Senior Manager of GTM Strategy. Rachel then transitioned to the role of Manager of Marketplace Expansion from August 2019 to April 2020. During their tenure at Ritual.co, they scaled the company's core marketplace mobile-app product to 40 North American cities and led expansion and growth strategy for new and mature markets. Rachel also reported on sales metrics, conducted quarterly forecasting, and managed revenue operations.

Rachel's earlier experience includes roles at Ritual.co as an Expansion Lead from June 2018 to August 2019 and as a Senior Market Development Manager from December 2017 to June 2018. Additionally, they worked at Oracle from January 2017 to December 2017 as an Enterprise Strategic Account Manager. In this role, they served as a technology consultant for enterprise financial services clients, leading end-to-end sales deals and promoting database migration to the Cloud. Rachel also has experience as a Business Development Consultant - Cloud at Oracle from January 2016 to January 2017.

Rachel Hiraoka's education history includes a Bachelor of Arts (B.A.) degree in Economics from the University of California, Berkeley. Rachel also studied Physics at the University of Sussex. Prior to their university education, they attended Torrey Pines High School, where they graduated with a 4.3 GPA. Additionally, Rachel has obtained certifications such as B2B SaaS Bootcamp from Primary Venture Partners and Introduction to Corporate Finance from Coursera Course Certificates. The B2B SaaS Bootcamp was acquired in November 2022, while the Introduction to Corporate Finance certification was obtained in September 2016.

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