Michael Dodd

Michael Dodd has extensive experience in IT system management and operations, with a focus on incident and change management across several prominent organizations. Notable positions include managing the Optum Command Center and leading the Campus Technology Support team at Minnesota State University, Mankato. Dodd's professional background encompasses roles as IT Operations Director at Ameriprise Financial Services, Process Manager at Cargill, and Manager of Service Management at 3M, where advanced ITIL disciplines were developed and deployed. Dodd also has experience in procurement coordination at Unisys Corporation, independent contracting for technology network support, and technology management at Wells Fargo. Academic credentials include a B.A. in Psychology and a B.A. in Child Psychology from the University of Minnesota.