411 Locals
Patrick Lim is an experienced professional in customer success and client services, currently serving as Customer Success Director at 411 Locals since October 2019, overseeing various departments to achieve KPIs and revenue goals. Prior experience includes roles as Business Partner and Chief Operations Officer/Client Services Director at Collave and Senior Director of Client Services at Teleperformance, where accountability for financial health and overall account leadership was emphasized. Patrick's extensive career at Teleperformance encompasses positions from Account Manager to Call Center Manager, demonstrating a strong background in client relationship management, operational oversight, and performance improvement across various accounts. Educational qualifications include a Leadership Training Program in Business Administration and Management from Teleperformance University and a degree in Philosophy from Christ the King Mission Seminary.
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411 Locals
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