Laurens Pit

Laurens has over 20 years of experience leading the development of enterprise-class service management and analytics applications. He started in 1993 with the development of the product that in 1999 became HP OpenView Service Desk. At Hewlett-Packard, he continued his career as the lead software architect for this product. Later, at Mirror42 and ServiceNow, he concentrated more on the analytics of service management data.

With his uncanny ability to spot technological trends well before they become mainstream, as well as his background in artificial intelligence, Laurens continues to lead the 4me service forward to bring the benefits of technological advances to service management for the world’s largest enterprises. Laurens is based in Australia.